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I wanted to take the time to drop a quick note to you about the service we received. We bought an RV in Redding CA and were hoping to find a local business to add some options rather than taking it all the way back to Redding. Since I work out of the area I asked my wife to stop by and get a feel for the professionalism of the business. Our first interactions with your business was with Debbie who was extremely pleasant, she referred my wife to Joe in service and actually walked her over to him. That doesn’t sound like much but it is a pretty good walk from where Debbie is in a different building. Joe was extremely professional and pleasant to talk with. My wife explained what we were looking for and then called me and put me on the line with Joe. Joe was very easy to talk with and I felt comfortable with his knowledge of the subject matter. When I got back on the line with my wife I asked her what she thought of the business, shop, technicians, etc…, she was extremely complimentary of the professionalism of the staff and impressed with the cleanliness of the repair facility, it was obvious to her that it was a good place to do business for us. After that conversation I asked her to go ahead and setup an appointment for the work we wanted done. We were able to drop off the RV after hours in a secure location. I spoke with Joe the next day and discussed the work that was done and then some other work that we will want done in the near future. I was able to drop it off one night and pick it up the next. Wow, where can you get things done that way today? The work done looks great, the communication during the process was outstanding, and the price was actually slightly less than the dealer. We plan on using the storage facility also in September. Thank You So Much for an Extremely Pleasant Experience. We will be back!
- Paul and Cherie H., San Jose, CA

"Just a short note to express our appreciation for the outstanding work you and your team have done servicing our RV over the past 6 years. It is great to be recognized by name and treated as family whenever we come into the center. Eric and his team have always gone the "extra mile" to get us back on the road for our unexpected vehicle emergencies regardless of how busy they may be. The team always provides outstanding service, high in both professionalism and quality. We know we are always in good hands when we come in for service. We look forward to continuing this relation for years to come."
- Tim and Jenni K., Brentwood, CA

"I was impressed with how clean the shop is. It is conveniently located, and the service is great. I will be returning for all of my service and repairs."
-Jeff N., Sacramento, CA

"Your passion regarding customer satisfaction is appreciated. We found our experience very courteous, organized, helpful, and professional."
-Brian B., Angels Camp, CA

"Your team did a great job on my motor home. I was very pleased with the updates as the work progressed. I will definitely be a return customer when the need arises."
-Michael A., Sacramento, CA

"We wanted to let you know how impressed we were with your Thank You note. It is almost unheard of for a business to take the time to personally thank their customers these days. What a great advertising tool and most businesses are missing out on this personal form of advertising! We were very pleased with the services we received from your staff. Should we need your services in the future, you can be certain that we will return. We won't hesitate to recommend your services to friends. Please keep up the good work!!"
-Joe and Carol F., Modesto, CA

"Just wanted to send a quick note to thank you for your outstanding service. You gave us the peace of mind that our coach would be trouble-free for our trip."
-Tina G, Tracy, CA

"This is a note to let you know how pleased we were with your services on our recent visit to the Lodi area. The service that was done was first rate and everything was done on time. Taking the time to check the motorhome was very much appreciated. We had rain every day we were there, but looking at how clean everything you touched was, you would never know it. Also, when your people were in the coach you could tell they took care and had pride in how clean they were while inside. Your people are all very nice and do outstanding work. As proof of how happy we are with your service, I was glad to give NEWMAR people we saw at the rally in Chowchilla your card and information on how happy we were with your commitment to first class service. We will be back for any service we need in the future. Thank you."
-Bob P., Indio, CA